When running a business, you will always be thinking about how to keep customers satisfied. Your employees, on the other hand, are likely to receive less recognition than they deserve, which is more than a little unfair when you think about it. After all, they have a huge impact on productivity, customer experiences, and overall profitability.
To get the most out of your employees, you need to treat them with the respect that they deserve. Show them that you value what they do and they will reward you with loyalty and hard work.
Here, we look at some of the ways that you can show your employee that you care.
Make a good impression on them from the very beginning
Recruitment is an important aspect that you will undoubtedly work hard to perfect. However, it is not simply a matter of finding candidates who impress you. It is also critical to make a good first impression on them. If you get it wrong, the best candidates will clandestinely look for new jobs, while the rest will become disassociated. Good introductions to colleagues should be part of a successful induction program.
Praise and reward them
Many employers think that their salary is reward enough, but let’s face it, most people will go above and beyond if they are likely to get additional rewards. While a simple thank you can go a long way, employee rewards are where you can truly shine. Words can be inexpensive, but actions demonstrate that you care about and value their work. Look at things like being able to ‘earn’ additional days off, offer flexile working patterns and access to EAP services. Similarly, introducing group advantages can bring teams closer together, resulting in a better work environment. Sales bonuses are another option, depending on the nature of your work.
Encourage them to show and use their initiative
Employees require direction from their managers and team leaders. They were, however, hired for their high level of proficiency and experiences. In many cases, they will be far more knowledgeable in their fields than you are. As a result, when shown how to merge their talent with your business ideals, it produces excellent results.
Promote internally
People require both long-term goals and short-term contentment. When employees see genuine opportunities for advancement, their mindset shifts. They will work harder and feel more motivated if they know you are fair. Essentially, it demonstrates that you value the team as a whole. As a result, they will want to establish themselves as the best member of that team in order to advance up the ladder. When they do, it is great to have senior members who are familiar with the junior ranks.
Be empathetic
There is no point in denying that your primary motivation for getting more from your team stems from a desire to earn money. Nevertheless, it would be beneficial if you recognised that your employees are real people with real lives. While their job is primarily to pay their bills, they will appreciate flexibility and empathy – perhaps time off to sort childcare or to see their childrens school play.